Search found 77 matches

by kenmcdougalphoto
Wed Jan 15, 2020 6:58 pm
Forum: Bugs and things that annoy you
Topic: Can't access my FEED page.
Replies: 3
Views: 18

Re: Can't access my FEED page.

kenmcdougalphoto wrote:
Wed Jan 15, 2020 6:55 pm
tomoswald wrote:
Wed Jan 15, 2020 6:35 pm
Hi ken, it's working fine here, and we've not had anyone else mention it. The feed is quite bandwidth heavy, it may well be your internet connection again
Ok thanks. I just logged out, then logged back in and it's working. It came up slowly but it did respond.
by kenmcdougalphoto
Wed Jan 15, 2020 6:55 pm
Forum: Bugs and things that annoy you
Topic: Can't access my FEED page.
Replies: 3
Views: 18

Re: Can't access my FEED page.

tomoswald wrote:
Wed Jan 15, 2020 6:35 pm
Hi ken, it's working fine here, and we've not had anyone else mention it. The feed is quite bandwidth heavy, it may well be your internet connection again
Ok thanks.
by kenmcdougalphoto
Wed Jan 15, 2020 6:34 pm
Forum: Bugs and things that annoy you
Topic: Can't access my FEED page.
Replies: 3
Views: 18

Can't access my FEED page.

Hey Tom, I've been trying for two days to access my feed page on the platform and for some reason, I can't get to it. I keep clicking on the feed tab and nothing happens. I've cleared my cache', cookies etc. (even updated Windows) this morning and still no access. Everything else seems to be working...
by kenmcdougalphoto
Mon Jan 06, 2020 8:17 pm
Forum: Bugs and things that annoy you
Topic: Product creation tool not work correctly.
Replies: 7
Views: 35

Re: Product creation tool not work correctly.

Problem is it only needs to drop for a second at the wrong time and that would give an impression that the sites not working. It doesn't help that as we're a UK based company our servers are over here admittedly. But, at this point in time replicating our servers in the US won't be cost effective, ...
by kenmcdougalphoto
Mon Jan 06, 2020 8:06 pm
Forum: Bugs and things that annoy you
Topic: Product creation tool not work correctly.
Replies: 7
Views: 35

Re: Product creation tool not work correctly.

It's your internet connection Ken, it must be intermittent where you are. If you press a button on the site and it's when your internet drops out our servers won't receive the signal. This explains why it's working intermittently for you i'm afraid I guess so Tom. I know that we have had problems w...
by kenmcdougalphoto
Mon Jan 06, 2020 7:32 pm
Forum: Bugs and things that annoy you
Topic: Product creation tool not work correctly.
Replies: 7
Views: 35

Re: Product creation tool not work correctly.

Was this on the upload page ken? We tried the upload page and add products page and are not seeing this Yes. This is the NEW product creation tool that you recently developed so that we can create products from our images right after uploading and entering the title, description, tags, categories, ...
by kenmcdougalphoto
Mon Jan 06, 2020 7:02 pm
Forum: Bugs and things that annoy you
Topic: Product creation tool not work correctly.
Replies: 7
Views: 35

Product creation tool not work correctly.

I was adding photos and then using the new product creation tool to create my products and there seems to be a bug. It is not giving me the product I am selecting. It is populating the field just above it which gives me the wrong product, size and base price. It's also not giving me the correct tota...
by kenmcdougalphoto
Thu Dec 19, 2019 7:28 pm
Forum: Bugs and things that annoy you
Topic: Can't open my products drop down menu to make edits.
Replies: 3
Views: 513

Re: Can't open my products drop down menu to make edits.

tomoswald wrote:
Thu Dec 19, 2019 7:04 pm
Will get it addressed again

Thanks Ken
Thanks. I wrote an update on the same post. I don't know if you saw it.
by kenmcdougalphoto
Thu Dec 19, 2019 7:01 pm
Forum: Bugs and things that annoy you
Topic: Can't open my products drop down menu to make edits.
Replies: 3
Views: 513

Can't open my products drop down menu to make edits.

Hi Tom, I've been trying to edit in my products folder so that I can make each one of my images available in six different product formats and once again, when I click on a product to open it, to make an edit or delete an old price on an existing product, the drop down menu for that product does not...
by kenmcdougalphoto
Sun Dec 01, 2019 10:40 am
Forum: Bugs and things that annoy you
Topic: Uploading problems
Replies: 66
Views: 715

Re: Uploading problems

We are still under attack unfortunately I just tried uploading an image and the photo appears to upload successfully, I typed in my description, the tags did not populate so I added some of my own, I chose my category and albums, and then created (6) products. Everything to this point seemed normal...