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- Mon Jan 25, 2021 8:19 pm
- Forum: Bugs and things that annoy you
- Topic: Clickasnap is very slow. Please watch
- Replies: 6
- Views: 76
Re: Clickasnap is very slow. Please watch
We have just launched a new server farm in the USA this is the first step to speeding the site up. We will be rolling out updates probably daily for a while to improve this performance
- Mon Jan 25, 2021 8:19 pm
- Forum: Bugs and things that annoy you
- Topic: Site has been extremely slow with occasional Internal Server errors
- Replies: 6
- Views: 46
Re: Site has been extremely slow with occasional Internal Server errors
Uploads aren't related to site speed in anyway at all
We have just launched a new server farm in the USA this is the first step to speeding the site up. We will be rolling out updates probably daily for a while to improve this performance
We have just launched a new server farm in the USA this is the first step to speeding the site up. We will be rolling out updates probably daily for a while to improve this performance
- Mon Jan 25, 2021 10:11 am
- Forum: Bugs and things that annoy you
- Topic: Clickasnap is very slow. Please watch
- Replies: 6
- Views: 76
Re: Clickasnap is very slow. Please watch
It's absolutely going to be fixed. We've been working on the problem all weekend
- Mon Jan 25, 2021 8:40 am
- Forum: Bugs and things that annoy you
- Topic: Profile Biography Disappeared
- Replies: 2
- Views: 12
Re: Profile Biography Disappeared
Hi Rob,
Known issue we'll address these as soon as we've fixed the US server issues. Apologies for the inconvenience
Known issue we'll address these as soon as we've fixed the US server issues. Apologies for the inconvenience
- Sun Jan 24, 2021 5:00 pm
- Forum: Bugs and things that annoy you
- Topic: Account
- Replies: 9
- Views: 102
Re: Account
Yup, that's a good idea
- Sun Jan 24, 2021 4:00 pm
- Forum: Bugs and things that annoy you
- Topic: Account
- Replies: 9
- Views: 102
Re: Account
Your account was manually upgraded as it was an old one and we couldn't move it to the new systems easily. When it runs out next year just downgrade and reupgrade and this should solve this problem for you John
- Sun Jan 24, 2021 3:59 pm
- Forum: Bugs and things that annoy you
- Topic: Bio/products/error/connection
- Replies: 6
- Views: 44
- Sun Jan 24, 2021 12:43 pm
- Forum: Bugs and things that annoy you
- Topic: Clickasnap is very slow. Please watch
- Replies: 6
- Views: 76
Re: Clickasnap is very slow. Please watch
A visual example of why we have had the issues we have this week https://www.clickasnap.com/i/8vcryhwlyx48evh6
- Sun Jan 24, 2021 12:42 pm
- Forum: Bugs and things that annoy you
- Topic: Bio/products/error/connection
- Replies: 6
- Views: 44
Re: Bio/products/error/connection
Most of these should be fixed now i think
- Sun Jan 24, 2021 12:14 pm
- Forum: Bugs and things that annoy you
- Topic: PHOTO EDITS NOT SHOWING
- Replies: 2
- Views: 20
Re: PHOTO EDITS NOT SHOWING
I will pass this on to the devs