Search found 4145 matches

by tomoswald
Mon Jan 25, 2021 8:19 pm
Forum: Bugs and things that annoy you
Topic: Clickasnap is very slow. Please watch
Replies: 6
Views: 76

Re: Clickasnap is very slow. Please watch

We have just launched a new server farm in the USA this is the first step to speeding the site up. We will be rolling out updates probably daily for a while to improve this performance
by tomoswald
Mon Jan 25, 2021 8:19 pm
Forum: Bugs and things that annoy you
Topic: Site has been extremely slow with occasional Internal Server errors
Replies: 6
Views: 46

Re: Site has been extremely slow with occasional Internal Server errors

Uploads aren't related to site speed in anyway at all

We have just launched a new server farm in the USA this is the first step to speeding the site up. We will be rolling out updates probably daily for a while to improve this performance
by tomoswald
Mon Jan 25, 2021 10:11 am
Forum: Bugs and things that annoy you
Topic: Clickasnap is very slow. Please watch
Replies: 6
Views: 76

Re: Clickasnap is very slow. Please watch

It's absolutely going to be fixed. We've been working on the problem all weekend
by tomoswald
Mon Jan 25, 2021 8:40 am
Forum: Bugs and things that annoy you
Topic: Profile Biography Disappeared
Replies: 2
Views: 12

Re: Profile Biography Disappeared

Hi Rob,

Known issue we'll address these as soon as we've fixed the US server issues. Apologies for the inconvenience
by tomoswald
Sun Jan 24, 2021 5:00 pm
Forum: Bugs and things that annoy you
Topic: Account
Replies: 9
Views: 102

Re: Account

Yup, that's a good idea
by tomoswald
Sun Jan 24, 2021 4:00 pm
Forum: Bugs and things that annoy you
Topic: Account
Replies: 9
Views: 102

Re: Account

Your account was manually upgraded as it was an old one and we couldn't move it to the new systems easily. When it runs out next year just downgrade and reupgrade and this should solve this problem for you John
by tomoswald
Sun Jan 24, 2021 12:43 pm
Forum: Bugs and things that annoy you
Topic: Clickasnap is very slow. Please watch
Replies: 6
Views: 76

Re: Clickasnap is very slow. Please watch

A visual example of why we have had the issues we have this week https://www.clickasnap.com/i/8vcryhwlyx48evh6
by tomoswald
Sun Jan 24, 2021 12:42 pm
Forum: Bugs and things that annoy you
Topic: Bio/products/error/connection
Replies: 6
Views: 44

Re: Bio/products/error/connection

Most of these should be fixed now i think
by tomoswald
Sun Jan 24, 2021 12:14 pm
Forum: Bugs and things that annoy you
Topic: PHOTO EDITS NOT SHOWING
Replies: 2
Views: 20

Re: PHOTO EDITS NOT SHOWING

I will pass this on to the devs