Search found 94 matches

by lauracaptain
Thu May 24, 2018 12:13 am
Forum: General Chat
Topic: Tell us about issues you have here
Replies: 188
Views: 12641

Re: Tell us about issues you have here

Tom, Here's two more problems I have encountered. I couldn't find any previous posts on the subjects. - Under "Related Images" on user's pages "All" images do not get displayed: when you go to these links and then click on "Related Images", all of my other images do not show up. https://www.clickasn...
by lauracaptain
Wed May 23, 2018 11:12 pm
Forum: General Chat
Topic: Tell us about issues you have here
Replies: 188
Views: 12641

Re: Tell us about issues you have here

Tom, I don't think this issue has been reported. Image Carousel on user's pages: - the image carousel for my rocky beach photo is not working, doesn't do anything, doesn't click over to the other photos https://www.clickasnap.com/i/6vvo5n8gb0jl7bk6# - for me and on other's pages, when you get to the...
by lauracaptain
Wed May 23, 2018 10:58 pm
Forum: General Chat
Topic: Q & A
Replies: 143
Views: 11562

Re: Q & A

Ok, thank you.
tomoswald wrote:
Wed May 23, 2018 10:42 pm
What you upload is exactly what people download Laura
by lauracaptain
Wed May 23, 2018 10:33 pm
Forum: General Chat
Topic: Q & A
Replies: 143
Views: 11562

Re: Q & A

Hello Tom. If I missed a previous post on this that answers my question, sorry, I couldn't find it. On this subject of offering images for downloads, do customers get to download our high resolution images (that we have uploaded for print capability) or do they only download low resolution images? A...
by lauracaptain
Wed May 23, 2018 8:59 pm
Forum: General Chat
Topic: Image quality again
Replies: 51
Views: 4155

Re: Image quality again

Hi Tom. The things you mentioned are certainly understandable and yes that was a high priority. Thanks for letting me know my other issues are still on the To Do List and yes, I'll let you know if I break something :P LOL To be fair it’s only because we rolled out the Trueform to all images which ha...
by lauracaptain
Wed May 23, 2018 8:14 pm
Forum: General Chat
Topic: Image quality again
Replies: 51
Views: 4155

Re: Image quality again

LOL, I know. Maybe there's a ghost in the machine. LOL. One day some things work and then the next day they don't work. I'm almost afraid to do anything fearing I will break something. Some of my issues that I reported to you have been fixed and thank you very much but some of them have not. But, I ...
by lauracaptain
Wed May 23, 2018 7:47 pm
Forum: General Chat
Topic: Image quality again
Replies: 51
Views: 4155

Re: Image quality again

Hi Butch,
I can't see your alligator photo either. Is this the photo Tom said was deleted during test? Is that why we can't see it?
ButchReinhart wrote:
Wed May 23, 2018 7:13 pm
Can you see this older post of mine of an Alligator? https://www.clickasnap.com/i/xmquvnf9lc1cerxz To me it shows only a photo icon.

Thanks

Butch
by lauracaptain
Wed May 23, 2018 7:45 pm
Forum: General Chat
Topic: Image quality again
Replies: 51
Views: 4155

Re: Image quality again

Weird things are still happening sporadically, photos not displaying or if a photo displays then the text, the buttons and text boxes on the page don't display. For instance https://www.clickasnap.com/i/80qc26tg16ag22ju?album=13107 and https://www.clickasnap.com/i/0ln8sfx8tqe72e63?album=13127 and ht...
by lauracaptain
Tue May 22, 2018 7:09 pm
Forum: General Chat
Topic: Tell us about issues you have here
Replies: 188
Views: 12641

Re: Tell us about issues you have here

Hi David. Tom is aware of the issues and they are working on it, several people are having the same problems with their photos not display or disappearing. Laura Today when I go to ClickASnap and log in I find that the photos do not appear on the site. Is there a problem on your website? I am able t...
by lauracaptain
Tue May 22, 2018 5:10 pm
Forum: General Chat
Topic: Tell us about issues you have here
Replies: 188
Views: 12641

Re: Tell us about issues you have here

Hi Tom. I need some help too please, I'm having the same issues. My profile and my images are hosed up. My photos are disappearing and I'm unable to upload any photos. I tried to upload a new image and it didn't display. I deleted it and was going to try it again and now one of my other photos is mi...