Latest updates 24/09/18

tomoswald
Posts: 3389
Joined: Mon Jun 06, 2016 7:13 pm

Re: Latest updates 24/09/18

Post by tomoswald » Tue Sep 25, 2018 1:50 pm

Is it showing the views in your uploads section?

gjesdal
Posts: 82
Joined: Wed Aug 09, 2017 7:47 am

Re: Latest updates 24/09/18

Post by gjesdal » Tue Sep 25, 2018 4:50 pm

Top Contributors is all wrong. It shows 4-5 people listed 3-5 times :)

tomoswald
Posts: 3389
Joined: Mon Jun 06, 2016 7:13 pm

Re: Latest updates 24/09/18

Post by tomoswald » Tue Sep 25, 2018 5:16 pm

Yes, thanks have seen it

ButchReinhart
Posts: 50
Joined: Thu Aug 17, 2017 2:36 am

Re: Latest updates 24/09/18

Post by ButchReinhart » Tue Sep 25, 2018 5:34 pm

Tom, in response to your question "is it showing in the uploads section". In the uplaods section the stats for this photo are: 1 view, 14 likes, 7 comments, and 1 paid view. The 1 view and 1 paid view were recorded after I submitted the original report. I realize that not every like recorded does not indicate a qualified paid view. However, the 7 comments recorded I feel must have resulted in at least a couple of paid views and certainly every like should have been recorded as a view even if it is not qualified as a paid view.

The link for this photo is: https://www.clickasnap.com/i/7oths8p48wk93snc

For comparison, an image uploaded at exactly at the same time has the following stats: 14 views, 13 likes, 0 comments, and 7 paid views.
The link for this photo is: https://www.clickasnap.com/i/zja5g94fbk5orcyy

I am not worried about a couple of lost paid views but it is an unusual situation that I thought should be reported. I found it interesting to see this discrepancy between two photos that were uploaded at the exact same time and both photos having been viewed by several of the same people. I hope this information helps. I realize too that it could be the result a hiccup that occurred in making other fixes to the update and that it may not be a recurring issue.

Peace
Butch

tomoswald
Posts: 3389
Joined: Mon Jun 06, 2016 7:13 pm

Re: Latest updates 24/09/18

Post by tomoswald » Tue Sep 25, 2018 5:53 pm

There is an issue recording and reporting paid views, we are currently working on isolating it.

This update has not gone to plan unfortunately and we apologise for any inconvenience caused

tomoswald
Posts: 3389
Joined: Mon Jun 06, 2016 7:13 pm

Re: Latest updates 24/09/18

Post by tomoswald » Tue Sep 25, 2018 8:08 pm

View counts should be fixed. We’ll pay out double tomorrow to make up for any losses

ArnauBolet
Posts: 1
Joined: Fri May 11, 2018 7:29 pm

Re: Latest updates 24/09/18

Post by ArnauBolet » Tue Sep 25, 2018 10:22 pm

I have also noticed a huge drop in views and paid views, and, to a lesser degree, likes and comments (the latter two could be related to the former if people is just not seing the picture for some reason). I posted a picture yesterday that has 0 views and 0 paid views. I don't think the picture is that bad...

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