24/09/21

tomoswald
Posts: 4722
Joined: Mon Jun 06, 2016 7:13 pm

Re: 24/09/21

Post by tomoswald » Sat Sep 25, 2021 10:18 am

That’s intentional. We don’t want to encourage multiple tab opening like that as it defeats the 5 second rule

Opening 1 or 2 other tabs should be fine, any more than that is excessive and will likely boot you out

Irene_Carson
Posts: 97
Joined: Thu Feb 15, 2018 6:22 am

Re: 24/09/21

Post by Irene_Carson » Sat Sep 25, 2021 10:34 am

I did restart my computer, used Safari, cleared the cache, logged in. Same procedure as before, same result. The "basic page" sometimes appears after two opened tabs, sometimes after eight, and anything in-between.

Also repeated the procedure in Firefox, same result, including the "400 Bad Request" instead of simply being kicked out.

Truly, I would not worry much, Tom, unless you have other feedback. It just means that I need to click a few more times. I only use Firefox twice a year for a particular financial transaction that does not seem to work in Safari.

Irene_Carson
Posts: 97
Joined: Thu Feb 15, 2018 6:22 am

Re: 24/09/21

Post by Irene_Carson » Sat Sep 25, 2021 10:40 am

I just saw your new message. OK. I was of the understanding that the photo needs to be actually "on top", i.e. actively viewed, rather than just have opened in a tab somewhere...

I find it easier to go through a page with thumbnails to open a dozen or so tabs from there and then go through the opened tabs/photos individually rather than having to go back to the thumbnails after each opened photo.

Like I said, I have used the multiple-tabs-open system for years. I shall adjust...

tomoswald
Posts: 4722
Joined: Mon Jun 06, 2016 7:13 pm

Re: 24/09/21

Post by tomoswald » Sat Sep 25, 2021 10:42 am

You are correct that it does need to be actually viewed but we’re wasting excessive bandwidth on some users who don’t understand this

We have a Clickasnap basics video coming out soon though hopefully clear some things up for new users!

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