Photo Mugs

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bobedwards
Posts: 124
Joined: Fri Jun 10, 2016 8:17 pm

Photo Mugs

Post by bobedwards » Fri Jun 09, 2017 2:00 pm

I want to create a photo Mug to sell on my website via ClickASnap the default size for the image is shown as Product Width: 7 inches Product Height: 3 inches which is a landscape image the example shown on the mug is Portrait (which is what I want).
Image

So OK let's assume it's landscape but printed onto the mug sideways, (hope you are following this) the final example shown in the shop is clipped and shows as a landscape image, I need an example of my design that looks like the picture above that I can place on my website with a link to my shop in ClickASnap, what I need is an example image that looks like this...
Image
Help!
Last edited by bobedwards on Fri Jun 09, 2017 2:27 pm, edited 1 time in total.

tomoswald
Posts: 2665
Joined: Mon Jun 06, 2016 7:13 pm

Re: Photo Mugs

Post by tomoswald » Fri Jun 09, 2017 2:18 pm

Can you post a link to this as it's very confusing

Everything is hand printed so images are always orientated correctly

bobedwards
Posts: 124
Joined: Fri Jun 10, 2016 8:17 pm

Re: Photo Mugs

Post by bobedwards » Fri Jun 09, 2017 2:30 pm

The easiest way to understand what I'm saying Tom is to try (when you have time) to upload a portrait image as a mug, maybe I'm doing something wrong but I don't think I am.
Last edited by bobedwards on Fri Jun 09, 2017 4:47 pm, edited 1 time in total.

tomoswald
Posts: 2665
Joined: Mon Jun 06, 2016 7:13 pm

Re: Photo Mugs

Post by tomoswald » Fri Jun 09, 2017 3:41 pm

I do see the problem Bob, will get it addressed for you

bobedwards
Posts: 124
Joined: Fri Jun 10, 2016 8:17 pm

Re: Photo Mugs

Post by bobedwards » Fri Jun 09, 2017 4:27 pm

tomoswald wrote:I do see the problem Bob, will get it addressed for you

Cheers Tom I want to see if I can offer these for sale on my local history website with 90,000 plus hits per month surely I can sell a few :D

tomoswald
Posts: 2665
Joined: Mon Jun 06, 2016 7:13 pm

Re: Photo Mugs

Post by tomoswald » Fri Jun 09, 2017 6:24 pm

Should be fixed monday Bob

bobedwards
Posts: 124
Joined: Fri Jun 10, 2016 8:17 pm

Re: Photo Mugs

Post by bobedwards » Fri Jun 09, 2017 6:52 pm

tomoswald wrote:Should be fixed monday Bob

That's great thanks Tom.

tomoswald
Posts: 2665
Joined: Mon Jun 06, 2016 7:13 pm

Re: Photo Mugs

Post by tomoswald » Thu Jun 15, 2017 11:25 pm

This is now fixed Bob

bobedwards
Posts: 124
Joined: Fri Jun 10, 2016 8:17 pm

Re: Photo Mugs

Post by bobedwards » Fri Jun 16, 2017 8:43 am

tomoswald wrote:This is now fixed Bob
Thanks Tom, much appreciated.

bobedwards
Posts: 124
Joined: Fri Jun 10, 2016 8:17 pm

Re: Photo Mugs

Post by bobedwards » Mon Aug 07, 2017 9:45 pm

Back on the subject again, when you upload an image for a photo mug and use the rotate feature it gives a very tall narrow image, very hard to fit a photograph into, could this be looked at.

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