Pictures missing on the marketplace

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paldies-arturam
Posts: 10
Joined: Sun Jul 29, 2018 3:57 pm

Pictures missing on the marketplace

Post by paldies-arturam » Mon Jul 30, 2018 11:37 am

I can't sell my pictures because they are missing in the marketplace!

tomoswald
Posts: 3491
Joined: Mon Jun 06, 2016 7:13 pm

Re: Pictures missing on the marketplace

Post by tomoswald » Mon Jul 30, 2018 11:41 am

Can you link me to a picture that is missing please?

As a side note the marketplace does not update instantly, it can take a few hours for images to display there

paldies-arturam
Posts: 10
Joined: Sun Jul 29, 2018 3:57 pm

Re: Pictures missing on the marketplace

Post by paldies-arturam » Tue Jul 31, 2018 3:08 pm

When I click add products to the marketplace my pictures which are displayed for me to select are missing. There are only 31 of my 59 pictures that I can select to add to the marketplace. I number all my uploaded pictures, these are the numbers of my photos that are unavailable-14,25,29,30,31,32,33,34,35,36,38,39,40,41,42,44,45,47,48,49,50,51,52,54,55,56,57,58,59

These pictures are on marketplace but are missing from the selection of photos that can be added to marketplace-14,29,30,31,33,34,35,36,38,39,40,41,42,48,49,52

These are my new pictures that can not be put on marketplace for sale-44,45,47,50,51,53,54,55,56,57,58,59

It all began when I promoted my photos number-43,46,53

tomoswald
Posts: 3491
Joined: Mon Jun 06, 2016 7:13 pm

Re: Pictures missing on the marketplace

Post by tomoswald » Tue Jul 31, 2018 4:02 pm

Hi Paladies,

You need to link the images to me please


tomoswald
Posts: 3491
Joined: Mon Jun 06, 2016 7:13 pm

Re: Pictures missing on the marketplace

Post by tomoswald » Thu Aug 02, 2018 6:19 pm

none of these have actually been put onto the marketplace. Wait until the new ‘My products’ area comes out and see if the issue still arises. There’s little point in delving into this when we’re days away from releasing a whole new section of the site

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