How to activate the marketing?

Report any bugs you find in here and we will aim to address is as soon as we can
tomoswald
Posts: 3383
Joined: Mon Jun 06, 2016 7:13 pm

Re: How to activate the marketing?

Post by tomoswald » Tue Dec 04, 2018 11:57 am

Can you detail exactly what happens please?

What should happen is,
1) press the ‘connect to twitter’ button
2) you get taken to twitter, sign in etc
3) you get taken back to your marketing page and a grey bar should appear underneath as per the video. The blue dot should be in the ‘Never’ default position

stephankurda
Posts: 50
Joined: Fri Jun 10, 2016 10:26 pm

Re: How to activate the marketing?

Post by stephankurda » Tue Dec 04, 2018 12:36 pm

Step 2 does not happen. No redirect to twitter for login. Just nothing happens.

tomoswald
Posts: 3383
Joined: Mon Jun 06, 2016 7:13 pm

Re: How to activate the marketing?

Post by tomoswald » Tue Dec 04, 2018 12:38 pm

Have you completely cleared your cache?

Failing that, can you make a video and send it over?

Tom@clickasnap.com (or upload it to the facebook discussion group)

stephankurda
Posts: 50
Joined: Fri Jun 10, 2016 10:26 pm

Re: How to activate the marketing?

Post by stephankurda » Tue Dec 04, 2018 2:40 pm

Clearing the Chrome-cache on PC worked! I‘m connected now.
Thanks a lot!

tomoswald
Posts: 3383
Joined: Mon Jun 06, 2016 7:13 pm

Re: How to activate the marketing?

Post by tomoswald » Tue Dec 04, 2018 2:45 pm

No problems

ButchReinhart
Posts: 47
Joined: Thu Aug 17, 2017 2:36 am

Re: How to activate the marketing?

Post by ButchReinhart » Tue Dec 04, 2018 5:40 pm

Tom, I am connected.

The auto-post uploads button does not stay in the enabled position after you leave the page. So, when you come back it appears to be disabled. However, I tested by uploading a photo and the auto-post did in fact work. It is a very nice feature and I am glad it works.

You may get questions on the auto-post uploads button does not stay in the enabled position.

tomoswald
Posts: 3383
Joined: Mon Jun 06, 2016 7:13 pm

Re: How to activate the marketing?

Post by tomoswald » Tue Dec 04, 2018 5:46 pm

Hmm i just looked at this and it seems fine here. It may well be a caching issue i think

ButchReinhart
Posts: 47
Joined: Thu Aug 17, 2017 2:36 am

Re: How to activate the marketing?

Post by ButchReinhart » Tue Dec 04, 2018 6:46 pm

I'll try that this evening. I am a Seller and not a Pro if that makes a difference.

Butch

tomoswald
Posts: 3383
Joined: Mon Jun 06, 2016 7:13 pm

Re: How to activate the marketing?

Post by tomoswald » Tue Dec 04, 2018 6:54 pm

The automated marketing part only works for pro accounts, but the post on upload should be fine for all accounts

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