How can I get money back?

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Passion4money
Posts: 1
Joined: Fri Oct 08, 2021 2:29 pm

How can I get money back?

Post by Passion4money » Fri Oct 08, 2021 2:37 pm

Hi,

I paid today the annual price for the lowest paid packet.

Then I changed to Pro.

1. How can I get back the first annual payment?
2. Why the Pro version charges me 19 GBP/month instead of advertised 6 GBP/month ?

tomoswald
Posts: 4757
Joined: Mon Jun 06, 2016 7:13 pm

Re: How can I get money back?

Post by tomoswald » Fri Oct 08, 2021 3:55 pm

Pro doesn’t charge you £19 a month. The ad free annual is £19 a year

If you’ve upgraded to the Pro annual then our support team can refund you the previous payment

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