Poll: what would you like to see worked on?

Discuss anything you like here
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What next?

Refine the upload process further?
1
8%
Refine user profiles?
0
No votes
Refine the user shop?
1
8%
Refine the product creation process?
10
77%
Refine the view image page?
0
No votes
Refine albums?
1
8%
 
Total votes: 13

tomoswald
Posts: 3738
Joined: Mon Jun 06, 2016 7:13 pm

Poll: what would you like to see worked on?

Post by tomoswald » Fri Oct 11, 2019 9:24 pm

Customer feedback is always extremely useful, and now that we've hopefully finally fixed the upload issues we were having we have to look at where to invest next. If there is anything specific not mentioned then please feel free to post

bobedwards
Posts: 144
Joined: Fri Jun 10, 2016 8:17 pm

Re: Poll: what would you like to see worked on?

Post by bobedwards » Fri Oct 11, 2019 10:09 pm

Refining the product creation process would be a good idea. At the moment it seems to be an overly complicated process trying to find the matching size for an image from a long list. I use Redbubble (although I would not promote them as they are very expensive) but their product creation process is so very simple. So if someone wants one of my images I direct them there and I've had no complaints, the percentage the creator gets is hardly worth the effort but it means that my website viewers get the image they want in the format they want and all I have to do is upload it, no selecting sizes working out what will fit just a straightforward upload and they do the rest.

tomoswald
Posts: 3738
Joined: Mon Jun 06, 2016 7:13 pm

Re: Poll: what would you like to see worked on?

Post by tomoswald » Fri Oct 11, 2019 10:51 pm

Good feedback, thanks Bob

robsmith
Posts: 6
Joined: Tue May 01, 2018 2:59 pm

Re: Poll: what would you like to see worked on?

Post by robsmith » Sat Oct 12, 2019 9:13 am

Having used Zenfolio in the past, I found their product pricing and creation process a lot easier than Clickasnap. Up to present, I hardly use the product side as it is so long-winded.

tomoswald
Posts: 3738
Joined: Mon Jun 06, 2016 7:13 pm

Re: Poll: what would you like to see worked on?

Post by tomoswald » Sat Oct 12, 2019 9:21 am

Yes, you're not the only one. I think it's a high priority but want to make sure it's aligned with our users needs

stephankurda
Posts: 60
Joined: Fri Jun 10, 2016 10:26 pm

Re: Poll: what would you like to see worked on?

Post by stephankurda » Sat Oct 12, 2019 11:37 am

Would like to have password protected albums.

tomoswald
Posts: 3738
Joined: Mon Jun 06, 2016 7:13 pm

Re: Poll: what would you like to see worked on?

Post by tomoswald » Sat Oct 12, 2019 2:34 pm

stephankurda wrote:
Sat Oct 12, 2019 11:37 am
Would like to have password protected albums.
Will add it to the feature request list

JLowPhotos
Posts: 38
Joined: Wed Aug 23, 2017 10:41 pm

Re: Poll: what would you like to see worked on?

Post by JLowPhotos » Fri Oct 18, 2019 3:54 pm

I find the product upload system very longwinded. I'm on Fineartamerica and there system is very straight forward to upload items too. If ClickASnaps was anywere near 50% as good as there's i would only use ClickASnap and drop fineartamerica completely.

tomoswald
Posts: 3738
Joined: Mon Jun 06, 2016 7:13 pm

Re: Poll: what would you like to see worked on?

Post by tomoswald » Fri Oct 18, 2019 4:07 pm

Yup, we're bringing out a new system where your clients can choose what they want. Another plus side of this is also that they can discover more products that your photos can be attached too, therefore, more sales

tomoswald
Posts: 3738
Joined: Mon Jun 06, 2016 7:13 pm

Re: Poll: what would you like to see worked on?

Post by tomoswald » Thu Nov 07, 2019 7:13 pm

Sneak preview of the new system

https://youtu.be/ocYra_EaUWc

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