Cancel my unwanted Payment

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heavenlyloved_1
Posts: 1
Joined: Tue Aug 02, 2022 4:00 pm

Cancel my unwanted Payment

Post by heavenlyloved_1 » Tue Aug 02, 2022 4:04 pm

Hello.
Please can someone help me ? I have an clack a snap account and i thought its for free. But now they charged my paypal account wrongfully. Can someone help me delete my old account? I do nog get an email with password change. And no response from click a snap :-(

tomoswald
Posts: 5102
Joined: Mon Jun 06, 2016 7:13 pm

Re: Cancel my unwanted Payment

Post by tomoswald » Tue Aug 02, 2022 4:51 pm

So you went through the sign up process, clicked through to PayPal, agreed to pay the monthly fee and now your claiming we fraudulently charged you?

Raise a support ticket and they’ll cancel it, or go to your subscriptions and downgrade your account, or go to your PayPal account and cancel the payment there

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