Pro Membership

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fasalex
Posts: 28
Joined: Mon May 22, 2017 12:19 pm

Re: Pro Membership

Post by fasalex » Mon May 22, 2017 11:51 pm

banubalaji wrote:Hi, I took a Pro Membership last month to try it for a month. But today the payment has been automatically taken by Paypal for the next month. But I need to control whether I need the membership or not? I don't see an option to control the same. Please look into it. I don't need an automatic renewal of my Pro Membership every month. Please provide an option where we can control it. Thanks.
Banu Srini
i noticed the same thing when i tried a paid membership. I had an email from paypal telling me it was an automatic renewal. i did not want this. paypal said in the email to just go into my paypal account and cancel the renewal.
I do feel that clickasnap should make it clear to people that they have it set to keep taking payment every month

tomoswald
Posts: 3930
Joined: Mon Jun 06, 2016 7:13 pm

Re: Pro Membership

Post by tomoswald » Tue May 23, 2017 8:21 am

It clearly states it when you sign up and also says it in the FAQ, as well as the payment agreement screen at Paypal

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